Before
Before the Session
Common questions before your session:
- Registration confirmation and receipt
- Discord access issues
- Preparation materials and account setup
- Technical requirements
Support
We're here to help.
Real people, by email
Contact Us
Have questions about Web App Intensive or your membership? Need help signing in? We're here for you.
Help at every stage
Before, during and after your session
During
During the Session
If you run into technical difficulties during the live session, use the Discord chat to reach our team. We help troubleshoot in real time.
After
After the Session
Support after your session includes:
- Your brand sequence, step by step
- Live Build Guarantee claims
- Membership and billing questions
- General follow-up questions
24 to 48 hours
Response Time
We typically respond to support messages within 24 to 48 hours on business days. For urgent matters on session day, we respond faster.